Huntsville, AL

February 25, 2025

When The Collins found themselves in a soggy situation due to a fire sprinkler head burst, they called in the experts at Special Touch Restoration. With lightning speed, our team of technicians swooped in, detected moisture, determined the scope of work, and initiated stabilization and dry-out procedures. Just when we thought the crisis was under control, two more fire sprinkler heads burst in a neighboring building! Unfazed, our team expanded their mission and mitigated the additional units. With expert care, we stabilized everything, ensuring all units dried out completely and were at a clean bill of health. Thanks to our swift and professional response, the rebuild could begin without a hitch. Special Touch Restoration: turning chaos into calm, one dry unit at a time!

Arab, AL

June 14, 2024

We were contacted by the head of the church late at night due to a busted water pipe having flooded the church. We quickly dispatched a crew of technicians to the site to mitigate the water, stabilizing the loss. We then continued to manipulate the contents within the church in order to efficiently pull up carpet, some areas allowing to be carpet cleaned rather than tore out, and perform flood cuts to allow for drying without disrupting the church's services. Life Gate Baptist Church was amazed by how effectively we were able to dry out the church without disrupting services and provided Special Touch Restoration with a generous amount of gratitude.

Albertville, AL

June 6, 2024

Special Touch Restoration sprang into action when Weathers Properties called them about a surprise water feature—thanks to a busted pipe. The team waded into the situation and swiftly extracted the water damage. But wait, there was more! Upon further inspection microbial growth was found lurking, ready to turn the offices into a science experiment. Not on our watch! Our team built containments in each office and treated the affected areas like pros, ensuring no pesky contamination spread. The office were dried out, leaving Weathers Properties all set for the next phase of repair. Quick, efficient, and a little heroic—just another day in the life of Special Touch Restoration!

Huntsville, AL

February 15, 2024

The management reached out to us due to there being a water damage from defective construction. The pipe broke on the first-floor ceiling, flooding several units within the complex. We diligently worked with the tenants to remove belongings and ensure that the belongings were safe during mitigation, effectively remove flooring and drywall, and fully dry all parts of the structure. Once the dry out had been completed, we continued to restore the property, allowing the tenants to safely move back into the units with a clean and proper bill of health.