Huntsville, AL

February 25, 2025

When The Collins found themselves in a soggy situation due to a fire sprinkler head burst, they called in the experts at Special Touch Restoration. With lightning speed, our team of technicians swooped in, detected moisture, determined the scope of work, and initiated stabilization and dry-out procedures. Just when we thought the crisis was under control, two more fire sprinkler heads burst in a neighboring building! Unfazed, our team expanded their mission and mitigated the additional units. With expert care, we stabilized everything, ensuring all units dried out completely and were at a clean bill of health. Thanks to our swift and professional response, the rebuild could begin without a hitch. Special Touch Restoration: turning chaos into calm, one dry unit at a time!

Guntersville, AL

February 21, 2025

Help! We’re Trapped in the Basement! Okay, not really... but we DID spend some serious time down there, extracting several inches of water and carefully prepping rugs for their trip back to the shop for a little TLC! We made sure everything was dried out, organized, and ready for the next steps—no basement flood is too much for our team to handle! We might not have been actually trapped, but we sure gave it our all to get everything back to normal!

Huntsville, AL

February 15, 2024

The management reached out to us due to there being a water damage from defective construction. The pipe broke on the first-floor ceiling, flooding several units within the complex. We diligently worked with the tenants to remove belongings and ensure that the belongings were safe during mitigation, effectively remove flooring and drywall, and fully dry all parts of the structure. Once the dry out had been completed, we continued to restore the property, allowing the tenants to safely move back into the units with a clean and proper bill of health.