Boaz, AL

August 26, 2024

We responded to this home because their washing machine supply line had burst, flooding the kitchen and seeping into the adjacent living room, dining room, and crawl space. The family called us to extract the water and dry the affected areas. Within an hour, a team of experts arrived, armed with specialized equipment. We quickly assessed the damage, containing the water and preventing further spread. Powerful pumps were deployed to extract the water, followed by dehumidifiers to combat the lingering moisture. The team also monitored the air quality closely to prevent mold growth, a common hazard after water damage. As the water was removed, the extent of the damage became apparent. The kitchen flooring, which was hardwood, needed to be replaced. Fortunately, the walls showed no signs of water damage. The restoration team worked tirelessly to strip away the damaged materials and prepare the area for repairs. The homeowners were impressed by the professionalism and efficiency of our restoration team. They explained each step of the process, ensuring they understood the timeline and the reasons behind their actions, helping alleviate some of the stress and uncertainty.

Arab, AL

June 14, 2024

We were contacted by the head of the church late at night due to a busted water pipe having flooded the church. We quickly dispatched a crew of technicians to the site to mitigate the water, stabilizing the loss. We then continued to manipulate the contents within the church in order to efficiently pull up carpet, some areas allowing to be carpet cleaned rather than tore out, and perform flood cuts to allow for drying without disrupting the church's services. Life Gate Baptist Church was amazed by how effectively we were able to dry out the church without disrupting services and provided Special Touch Restoration with a generous amount of gratitude.

Madison, AL

May 23, 2024

Due to a unit having a sewage backup and creating microbial growth, we were contacted by the management team of Zen Garden Apartments to have the sewage and microbial growth mitigated from the unit. After a proper inspection, we determined that pulling up flooring and baseboards to expose the concrete floors would be the best in order to properly dry and clean the unit. The structure was thoroughly cleaned and antimicrobials were sprayed to prevent any future microbial growth.

Huntsville, AL

February 15, 2024

The management reached out to us due to there being a water damage from defective construction. The pipe broke on the first-floor ceiling, flooding several units within the complex. We diligently worked with the tenants to remove belongings and ensure that the belongings were safe during mitigation, effectively remove flooring and drywall, and fully dry all parts of the structure. Once the dry out had been completed, we continued to restore the property, allowing the tenants to safely move back into the units with a clean and proper bill of health.