Special Touch and their entire team truly is special.
I cannot say enough nice things about the company and everyone who works for them. We are so grateful for their professionalism and knowledge. They do things right the first time and held our hand through the entire fire recovery process. Thank you for everything!
We had mold remediation and crawl space encapsulation done. The guys that came out and did the estimate were no nonsense and didn't feel the need to bash the other companies, very refreshing. Alohra, In the office was very communicative and thorough with all of her communications through the whole process. The team that did the work, showed up on time every day, were very respectful of the property, and did an excellent job. On the final walk through Ryan and John were extremely courteous, informative and reassuring that if there are any issues they will immediately return to address them personally. The over all experience with this company was one of the best we have had. I would highly recommend to anyone to use this company.
Arrived on a Saturday morning to my recently purchased home to find it covered in 3 inches of water due to a broken supply line to the toilet. Found this company online. They answered the phone immediately, arrived within an hour, and promptly began damage mitigation. Every team member at my house has been polite and professional and the owner/manager very responsive to my questions. They have helped make a disaster much more bearable. I highly recommend.
Cody and the whole team at Special Touch are absolutely amazing!! I have been in property management for 7 years and they are hands down one of the best companies I have worked with!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They are great! Always on time. They know how to interface with your insurance company. They relieve all stress - never a worry! You are at your most vulnerable state when you need them and they deliver!
Service: Water damage-related cleanup & repair
We were contacted by the head of the church late at night due to a busted water pipe having flooded the church. We quickly dispatched a crew of technicians to the site to mitigate the water, stabilizing the loss. We then continued to manipulate the contents within the church in order to efficiently pull up carpet, some areas allowing to be carpet cleaned rather than tore out, and perform flood cuts to allow for drying without disrupting the church's services. Life Gate Baptist Church was amazed by how effectively we were able to dry out the church without disrupting services and provided Special Touch Restoration with a generous amount of gratitude.